IRCTC Introduces QR Code Feature to Ensure Fresh Food on Trains
Indian Railways has introduced a QR code system to ensure its train passengers receive fresh food onboard by providing real-time information about meal preparation and authorized vendors.
Highlights
- •IRCTC's QR code feature allows passengers to verify the freshness of their meals on board trains.
- •Authorized vendors are required to carry QR-coded ID cards, ensuring transparent service delivery.
- •Complaints can be easily lodged through IRCTC's mobile applications or public portal if the food quality issues arise.
- •The initiative aims to support 'Digital India' mission by fostering trust in Indian Railways catering system.
Every day, thousands of Indian citizens rely on IRCTC's train services for their journey. However, passengers often encounter dissatisfaction with the food served onboard. Now, IRCTC has unveiled a revolutionary feature – the QR code system.
Each meal packet now comes adorned with a QR code. Once scanned by smartphone users, the QR code reveals vital details about the prepared food, including its cooking date, packing time, and even the authorized vendor behind the service.
IRCTC has made it mandatory for all authorised vendors and helpers to carry their names on QR-coded ID cards. This not only streamlines accountability but also ensures that passengers are served by legitimate providers.
The QR code system is part of a broader initiative towards making Indian railways more transparent and secure under the 'Digital India' campaign. Passengers can now quickly report any discrepancies in their meals through IRCTC's mobile apps or public portals. Should faulty food be detected, real-time evidence will permit swift resolution.
As a result, passengers can trust that they are being served fresh and safe meals during their journey. A move towards enhancing passenger confidence and streamlining the culinary service of Indian Railways.
